We collect lots of information in many ways to enable our services and understand how to make them better!
This information includes obvious stuff like...you submit your email in a form and BAM! That information of yours is now collected.
We also collect information that isn't obvious, like are you on a computer or a smartphone. We use somewhat invisible tools to make all of this happen: like cookies! While not the fun edible kind of cookies, these cookies are pretty cool.
The cookies help us remember that your web browser isn't a brand new computer...everytime you load the website. Cookies are bits of information that your web browser can use to let us know who you are—No...not in a creepy way! You tell us who you are in the hey-this-device-the-same-one-that-put-in-the-ticket-code-just-a-minute-ago-so-please-don't-ask-for-the-code-again, kind of way.
To process tickets, passwords, stream video, and other things online...we kind of have to use these tools. You don't have to accept to using them, and you could always give us a call instead of using the website! But just so you know, the website won't work properly without the cookies.
WHAT INFORMATION DO WE COLLECT?
We receive, collect, and store any information you enter on our website or provide us in any other way. We also collect the Internet protocol (IP) address used to connect your computer to the Internet; login; email address; password; computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to individual pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications), payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
HOW WE COLLECT INFORMATION?
When you conduct a transaction on our website or use the website, we collect the personal information you give us, such as your name, address, and email address. Your data will be used for the specific reasons stated above only.
WHY DO WE COLLECT THIS INFORMATION?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which our business partners or we may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
HOW DO WE STORE YOUR INFORMATION?
Our website is hosted on the Wix.com platform. Your data may be stored through Wix.com's data storage, databases, and Wix.com applications. They store your data on secure servers behind a firewall. Additionally, services including but not limited to Arts-People.com, Volgistics.com, StreamingVideoProvider.com, and Authorize.net may store your information securely and in compliance with all applicable regulation.
Our company's direct payment gateways, all payment gateways used by third-parties, adhere to PCI-DSS standards as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
HOW WILL WE CONTACT YOU?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce user agreements, applicable national laws, and any agreement we may have with you. We may contact you via email, telephone, text messages, and postal mail for these purposes.
HOW TO WITHDRAW YOUR CONSENT:
HOW THIS POLICY MIGHT CHANGE:
HOW TO REQUEST YOUR INFORMATION: